Question 1

Q: Is the wood used in Chalkboards UK's products sourced sustainably?

Accepted Answer

A: Yes, at Chalkboards UK, we are committed to sustainability. All the wood we use in our products, including chalkboards, blackboards, menu holders, condiment holders, table top displays, pavement displays and garden games are sourced from FSC (Forest Stewardship Council) approved suppliers. While we can provide certification from our suppliers upon request, please note that Chalkboards UK itself is not FSC certified. The certification process is extensive and costly, which means our certification 'chain' is technically broken. Nonetheless, you can be assured that we prioritise responsible sourcing and environmental stewardship in our manufacturing processes.

Question 2

Q: How do I clean a chalkboard properly?

Accepted Answer

A: To clean a chalkboard properly and maintain its surface, follow these steps:

1. For Regular Cleaning: Use a damp cloth with household window cleaner to remove most chalk residue. Gently wipe the chalkboard to avoid leaving streaks.

2. Avoid Abrasive Cleaners: Do not use abrasive cleaners or materials as they can damage the chalkboard surface.

3. For Stubborn Stains: Utilise our Magic Cleaning Sponge.(https://www.chalkboardsuk.co.uk/magic-sponge-cleaner) 
	Apply a small amount of water to the sponge.    
	Lightly squeeze to remove excess water.   
	Use circular motions to gently clean the surface.

By following these simple steps, you can keep your chalkboard looking new and extend its lifespan.

For more cleaning products and chalkboard accessories check out - Chalkboard Accessories | Chalkboards UK(https://www.chalkboardsuk.co.uk/chalkboard-accessories)

Check out our 'How to Clean' Youtube Video - Cleaning your chalkboard(https://www.youtube.com/watch?v=xcFi8iyx8Tg)

Question 3

Q: What’s the difference between chalk and chalk markers?

Accepted Answer

A: Chalk and chalk markers serve different purposes and offer distinct benefits, which can be important when choosing the right medium for your chalkboards. Traditional Chalk (https://www.chalkboardsuk.co.uk/chunky-chalk-40-pack)is often made from calcium carbonate and forms a dry, powdery substance when used. It's easily erasable with a damp cloth or chalkboard eraser, making it ideal for settings where frequent changes are needed, such as classrooms or casual menus.

Chalk markers, on the other hand, contain liquid ink and provide a more vibrant, opaque finish. They are great for creating detailed designs or bold lettering and work particularly well on non-porous surfaces like our high-quality Chalkboards UK range.

The Chalk It Wet Wipe Markers (https://www.chalkboardsuk.co.uk/Assorted-coloured-chalk-it-wet-wipe-liquid-chalk-markers)are the best on the market for being 'showerproof' when used outside and then still being able to wipe off with a wet cloth and Spray Cleaner/(https://www.chalkboardsuk.co.uk/chalkboard-cleaner-spray)Magic Sponge (https://www.chalkboardsuk.co.uk/magic-sponge-cleaner)(for stubborn marks).

Both options are available at our online store, offering you versatility for various applications, from rustic to contemporary designs.

Question 4

How do I order branded chalkboards?

Accepted Answer

We can brand all of our products. Reach out to us with your branding requirements, and we'll provide a quote. Proofs for all artwork requests are provided before printing. We handle all branding and design in-house, ensuring competitive costs. For best results, supply artwork as vectorized/outlined PDF, EPS, or AI formats. For raster formats (JPEG, PNG, GIF, TIFF), ensure a resolution of at least 300dpi.

Note: Artwork from Microsoft Word, PowerPoint, Excel, or other text-based packages may incur a redesign fee or require resubmission in a suitable format. Contact us for advice on artwork submission.

Question 5

Has my order gone through?

Accepted Answer

If your order is successful you will receive an automated email confirmation (Please check your Spam folders and make sure you have typed your email address correctly), as well as an order success message on screen.

If not, please get in touch with us and we'll look into this for you as soon as possible.

Question 6

Can I talk to a real person?

Accepted Answer

Yes! We are real. We have a sales team on hand to help you with any queries. If you would like to speak to a member of our team directly, then please call us on +44 (0)1384 445844 (Mon-Fri 9am-5pm). Alternatively, you can email us anytime at sales@porterandwoodman.co.uk and one of our team will respond as soon as possible.

Question 7

Q: Are any of your chalkboards magnetic?

Accepted Answer

A: No, we don't currently offer any magnetic chalkboards in our range. At Chalkboards UK, we prioritise the quality and functionality of our products. We've found that magnetic boards tend to 'shadow,' which negatively impacts their performance as chalkboards. Therefore, we focus on providing high-quality non-magnetic chalkboards, blackboards, menu holders, tabletop displays, and pavement displays that meet the high standards our customers expect.

Question 8

How can I cancel or amend my order?

Accepted Answer

To cancel or amend your order, please call us at +44 (0)1384 445844 or email us at sales@porterandwoodman.co.uk as soon as possible. Note that this cannot be done online.

Question 9

How can I unsubscribe from your mailing list?

Accepted Answer

To unsubscribe from our email list, simply click the 'unsubscribe' link at the bottom of any email we send. For removal from our postal mailing list, please email us at sales@porterandwoodman.co.uk.

Question 10

What’s the largest chalkboard available?

Accepted Answer

We can produce chalkboards up to 2440 x 1220mm or 8ft x 4ft. Delivery isn't always straightforward with larger sizes, so get in touch with us to discuss your options.

Question 11

Is the print set up fee charged again if we want a re-print using the same artwork?

Accepted Answer

We only have a limited number of print screens, so after each production run our screens need washing off so they can be reused. Therefore, a print set up fee will need to be applied again when ordering any re-prints.

Question 12

What are the lead times for printed chalkboards?

Accepted Answer

We usually advise a delivery time-frame of 2-3 weeks from payment and approval of artwork. During certain times of the year this can be slightly longer, however just let us know if you have a specific time-frame, and we will do our very best to accommodate your needs.

Question 13

Is there a MOQ?

Accepted Answer

There are no minimum order quantities for any of our standard items, but the more you order, the cheaper it works out.
For bespoke items, get in touch with one of our sales team, or use the Request-a-Quote  feature.

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Supplying 50–5,000 units for

retail & hospitality.

UK Manufacturing

Expertly crafted, proudly made in the UK.

Free Artwork Check

Included with every branded order.

Made in the UK

High-quality and locally crafted chalkboards.

FAQs

Before getting in touch, why not see if your question is below

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Expertly crafted,
proudly made in the UK.

Included with every
branded order.

High-quality and locally
crafted chalkboards.