Privacy Notice – Porter and Woodman Gifts Ltd

Last updated: March 2026

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At Porter and Woodman Gifts Ltd, we are committed to protecting your personal data and respecting your privacy.

This privacy notice explains how we collect, use and protect your personal data when you use our website or interact with us.

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Quick Summary

• We only collect the data we need to provide our products and services

• We never sell your personal data to third parties

• You can opt out of marketing at any time

• Your data is stored securely and handled responsibly

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Who We Are

Porter and Woodman Gifts Ltd is the data controller responsible for your personal data.

Address:
1 & 2 Mill Race Lane, Stourbridge, West Midlands, DY8 1JN

Email: sales@porterandwoodman.co.uk
Phone: 01384 445844

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For all data protection enquiries, please contact our data protection team at the details above.

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What This Privacy Notice Covers

This notice explains how we collect and process your personal data when you:

• Visit our website

• Purchase products

• Create an account

• Sign up to marketing communications

• Contact us

This website is not intended for children and we do not knowingly collect data relating to children.

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The Personal Data We Collect

We may collect and process the following types of personal data:

Identity Data

First name, last name, title

Contact Data

Billing address, delivery address, email address, telephone number

Financial Data

Payment details (processed securely via third-party providers – we do not store full card details)

Technical Data

IP address, browser type, device information, website usage data

Usage Data

Information about how you use our website, products and services

We do not collect sensitive personal data (such as health, religion or political beliefs).

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How We Collect Your Data

We collect data in the following ways:

• When you fill in forms on our website

• When you purchase products or services

• When you contact us via email, phone or post

• When you sign up to marketing or newsletters

• Automatically through cookies and tracking technologies

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How We Use Your Personal Data

We will only use your personal data when the law allows us to.

Legal bases we rely on:

• Contract – to process and fulfil your orders

• Legitimate Interests – to run and improve our business

• Consent – for marketing communications

• Legal Obligation – to comply with legal requirements

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What We Use Your Data For

We use your data to:

• Process and deliver your orders

• Manage your account

• Respond to enquiries

• Provide customer support

• Send relevant product updates and marketing (if opted in)

• Improve our website and services

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Marketing Communications

You will receive marketing from us if:

• You have opted in, or

• You have purchased from us and have not opted out (soft opt-in)

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We do not sell or share your data for third-party marketing.

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Sharing Your Personal Data

We may share your data with:

• Internal teams (sales, production, admin)

• Service providers (IT systems, payment processors, delivery partners)

• Professional advisers (accountants, legal, insurers)

• HMRC or regulators where required

All third parties are required to respect your data and process it securely.

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International Transfers

Some of our service providers may process data outside the UK or EEA.

Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

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Data Security

We have appropriate security measures in place to prevent your data from being:

• Lost

• Misused

• Accessed without authorisation

• Altered or disclosed

Access is limited to those who need it for business purposes.

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Data Retention

We only keep your personal data for as long as necessary.

For legal and tax purposes, we may retain basic customer information for up to 6 years after you cease being a customer.

In some cases, we may anonymise data for analysis and use it indefinitely.

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Your Legal Rights

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Request data transfer (portability)

• Restrict processing

• Object to processing (including marketing)

To exercise your rights, contact us at:
sales@porterandwoodman.co.uk

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Complaints

If you are not satisfied, you can contact the Information Commissioner’s Office (ICO):
https://ico.org.uk

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Changes to This Notice

We may update this notice from time to time.
Please check this page periodically to stay informed.

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Keeping Your Data Up to Date

Please let us know if your personal details change so we can keep your data accurate.

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Cookies

We use cookies to improve your browsing experience and understand how our website is used.

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Types of cookies we use:

• Essential cookies – required for website functionality

• Analytics cookies – help us understand website usage

• Functionality cookies – remember your preferences

• Marketing cookies – help deliver relevant advertising

You can manage your cookie preferences via our cookie banner.

For more details, please see our Cookie Policy.

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Contact Us

If you have any questions about this privacy notice or your data, please contact:

Porter and Woodman Gifts Ltd
📧 sales@porterandwoodman.co.uk
📞 01384 445844